For Kenyans in the US, UK, Canada, the UAE and beyond
Vetted people on the ground in Kenya who run your errands back home. Shopping for your parents, monitoring your building project, following up your title deed at the Lands office, visiting the kids at school. You get photos, receipts and an update at every step. Payments are only released when it's done.
Mum's shopping is done every second Saturday by HomeKwetu, and the receipt reaches me the same morning.
The first site report from HomeKwetu found 19 bags of cement I'd paid for that were never delivered.
I nearly paid a deposit on land. HomeKwetu found the seller wasn't the registered owner, and saved me USD 18,000.
Families sending errands home from
A few recent errands our team has run for Kenyans abroad, each one followed from start to finish.
Past errandsNairobi --:--Illustrative errands, showing the kinds of things families send us every day.
What we do back home
Building at home? We check on it for you.
We visit on your schedule, measure progress, count materials against receipts and send you a dated report.
Daniel M., site inspector, 09:20
Before you pay
19 bags of cement on the receipts are not on site.
Your parents' shopping, done every month.
Groceries, medicine and school supplies, bought with your money and delivered to the door with receipts.
NAIVAS NYERI
Total, KES6,240
Be there for the big days.
Cakes, flowers, hampers, even a goat for the ruracio. We deliver it and film the moment.
Happy 70th, Baba. From all of us in Melbourne.
The queues, without the flight home.
Lands, KRA, NTSA, eCitizen and Huduma. We queue, collect, follow up and courier it to you, with your signed authority.
Certified copy
Title deed, Nyeri
CourierIn transit
To: Toronto, Canada
HK 4821 9930
Someone at their side, in person.
We go, we listen, and we tell you honestly how they are.
Dad is well and in good spirits. BP 128/82.
Know the truth before you send money.
Licensed investigators discreetly check land sellers, titles, contractors, businesses and people.
Licensed investigator, report 0412
If it can be done in Kenya, ask. We say yes to most things, and an honest no to the rest.
How it works
Say what needs doing, where and by when. Add a photo, a list or a voice note. No long forms.
Two minutes, from any time zone
We match someone local to that town who has done errands like yours. You don't have to find, brief or chase anyone.
Most errands matched within the hour
Updates, GPS-stamped photos and scanned receipts as they go. Video call on request. Updates arrive in your time zone, not ours.
Proof at every step, kept on file
Your money sits in escrow until you confirm the job is done. Not right? We redo it or refund it. That's the HomeKwetu Promise.
Nothing released without your OK
Why families trust us
Most of us have a story about money sent home that didn't go where it should. HomeKwetu exists so you never have to take anyone's word for it again.
NAIVAS NYERI
Total, KES6,240
Received by
Mama Wanjiru, 09:57
Every errand comes back with a file you can check, and money that only moves when you say so.
You pay HomeKwetu, not the errand agent. Money is released only after you approve the finished errand.
Photos stamped with time and GPS, scanned receipts, signed handovers. Everything stays in your errand history.
Our errand agents buy through our M-Pesa and card accounts, so every purchase leaves a record. Nobody pockets the change.
If an errand isn't done as agreed, we redo it at no cost or refund you in full. No arguments, no small print.
Our team
Every errand agent clears four checks before their first errand, and keeps clearing them for as long as they work with us.
1 in 9applicants make it through
National ID checked against government records, and a fresh selfie matched to it. No nicknames, no proxies.
A current Certificate of Good Conduct from the DCI, renewed every year. Lapse it and you stop getting errands.
Met in person by our team, with two referees called and a home address visited.
Their first five errands are shadowed and reviewed before they work alone, and every errand after is rated.
Reviews
Sample reviews, showing the kind of errands we run and the standard we keep.
The app
Everything on this page, in your pocket. Send errands home, follow them through, and payment is only released when they're done.
A HomeKwetu errand agent who lives in or near the town where the errand is. Every errand agent has had their national ID verified, holds a current police Certificate of Good Conduct, has been interviewed in person with two referees called, and completed supervised trial errands. We tell you who is on your errand before they start.
You pay by card, Apple Pay, Google Pay or PayPal in your own currency, or by M-Pesa if you prefer. HomeKwetu holds the money, and the errand agent is paid only after you approve the finished errand, and anything bought on your behalf is paid for from our accounts so it leaves a receipt.
Then the HomeKwetu Promise applies: if the errand wasn't done as agreed, we redo it at no cost or refund you in full.
Many, yes: searches, collections, follow-ups, lodging documents and couriering them abroad, under a signed letter of authority or a power of attorney where one is needed. Some services legally require you in person or need your biometrics. We tell you honestly which ones before we take your money.
No, and that's deliberate. We are not a remittance service. We buy what your family needs and deliver it, with a receipt, which is often exactly the point. For cash, keep using your usual transfer service.
Completely. Investigations are carried out by licensed investigators under signed confidentiality, the subject is never told who asked, and the report goes to you alone. We do not take on anything unlawful, such as tracking a person without consent or accessing private records.
We reach all 47 counties. Errands in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, Nyeri, Thika and Machakos are usually picked up the same day. In more remote areas we confirm timing before you pay.
We run errands during the day, Kenyan time. Most are matched within the hour, and anything sent overnight is picked up first thing in the morning. Scheduled errands, like weekly visits to your parents or your site, run on the days you choose.
Tell us what needs doing and where. Most errands are picked up within the hour, and nothing is paid until you say it's done.
